Privacy Policy

Effective Date: 18.12.2024.

BIS Digital mobile ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our iOS app ("the App"). Please read this Privacy Policy carefully. If you do not agree with the terms of this policy, please do not use the App.

1. Information We Collect

a. Information You Provide

• Feedback and Support Requests: Information you provide when contacting us for support or feedback.

b. Information Collected Automatically

• Usage Data: We may collect information about how you interact with the App, such as the features you use and the time spent in the App.

• Device Information: Includes your device type, operating system version, unique device identifiers, and app crash data.

• Location Data: If enabled, we may collect precise or approximate location data for app functionality.

c. Third-Party Information

• We may collect information from third-party services that you connect to the App, such as social media or authentication providers.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and improve the App’s features and functionality.

• To personalize your user experience.

• To send you important updates, notifications, and promotional content (with your consent).

• To monitor and analyze usage patterns and improve the App’s performance.

• To ensure compliance with legal obligations and enforce our terms of use.

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Trusted third parties that help us operate the App or provide services on our behalf.

• Legal Authorities: When required by law, or to protect our legal rights.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Your Choices

• Access and Update Information: You can view and update your preferences in the App settings.

• Opt-Out of Communications: You can unsubscribe from promotional emails by following the instructions in the email.

• Disable Location Sharing: You can adjust location permissions through your device’s settings.

• Delete Your Data: Contact us at info@bis-digital.com to request data deletion.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, loss, or misuse. However, no system can guarantee 100% security.

6. Children’s Privacy

The App is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be reflected by updating the "Effective Date" at the top of this policy. Continued use of the App after changes signifies your acceptance of the updated policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

BIS Digital GmbH
info@bis-digital.com
Nordring 55
41066 Mönchengladbach